HOURS OF OPERATION:
You may shop our site 24 hours a day, seven days a week. Customer Service is available Monday through Friday, 10 am to 4 pm EST. You can reach us through our Customer Service number 1 (910) 460-3516 Monday through Friday 10 am to 4 pm EST.
US SHIPPING:
We ship within the United States from North Carolina. We ship all orders within three business days. We charge a flat rate shipping price of $5.99 on all orders up to $100 and free shipping on orders $101 and more before tax is applied.
INTERNATIONAL SHIPPING:
Due to recent changes in our shipping policies, we regret to inform our valued customers that we will no longer be offering international shipping. This decision was made after a careful evaluation of various factors such as shipping costs, logistics, and customs regulations.
Our products are available for international shipment through the retail outlets listed below.
Whimsy Stamps
Once tracking indicates a package has been received, it is the responsibility of the customer to claim the package. This Calls for Confetti is not responsible for the replacement of any packages which have been stated as "delivered" by USPS. If your package states "delivered" and you believe you have not received it, please contact your local delivery office to file a claim.
If your package has not been delivered and tracking indicates it is still in route to the destination, but it's been more than two weeks for a USA delivery, please contact us so we may file a claim with the US postal service.
This Calls for Confetti is not affiliated with the United States Postal Service and cannot guarantee the delivery times stated by the USPS. Once your order has left our possession, it is in the hands of the United States Postal Service. We are not responsible for its handling, delivery, or route taken for delivery. Delivery times can be affected by inclement weather and Sunday/Holiday closures.
RETURNS:
In the event that you are not satisfied with a product, please contact us so we can resolve the issue. You can reach us at (910) 460-3516 or email to thiscallsforconfetti@gmail.com.
In the event we make a mistake in processing your order, please contact us immediately so we can correct it.
HOW DO I TRACK MY PACKAGE
To track your package, sign in to your account, click My Orders, find your tracking number on the order page, click the tracking number. You may also monitor your package through the shipping notification email.
LOYALTY PROGRAM
Here at This Calls for Confetti, loyalty points are called Sparkles. In order to take advantage of our loyalty program, you must become a member of our site. By clicking here, Loyalty Program, you can sign up for free.
With every $1 spent, you'll earn a sparkle. Collect 100 sparkles and you'll receive a 10% discount. Redeeming points requires signing into your account, clicking redeem points, copying the coupon code and pasting in the promo code box during your checkout process.
The Loyalty Program is not available to wholesale accounts.
WHOLESALE:
We are genuinely pleased to let you know that we're now ready to accept wholesale orders.
Kindly reach out to us at info@tcfcwholesale.com so we can provide assistance in establishing your account.